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Merchandise Associate

If you love pets, have a passion for doing good, and want to gain valuable experience in the tech space, see below!

PetFlow is looking for a Merchandising Associate to join our merch team and report to our Merchandise Manager. This person will help maintain and expand our product catalog, vendor relationships, and digital content. You will join a merchandising analyst, helping to support current operations, expand our offerings, and enrich and optimize our content. PetFlow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry over 300 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule. Based in Las Vegas, NV with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.

You are..

  • Experienced in the industry. 1 - 2 years of experience in copy writing, ecommerce merchandising, or the pet food industry (or any combination of the three!)
  • Strong written and oral communication skills with a personable, patient demeanor.
  • Comfortable with content writing and enthusiastic about writing unique product, brand and page descriptions in the PetFlow tone
  • Strong Organization and Prioritization Skills: You are not phased by varying and competing workflows, and have the ability to work through items in order of importance.
  • A Driven Self-Starter: You are a confident decision-maker and can act autonomously.
  • Humble: You know when a problem is larger than you can handle and seek help.
  • Problem Solver: You love troubleshooting to find and resolve the root cause of any issue.
  • A Team Player: You love working with people toward accomplishing a common goal.
  • Detail Oriented: You pay close attention to detail and don’t easily overlook minor details or less significant elements of any task

Responsibilities

  • Add new products to our catalog
  • Write custom product and brand descriptions for all new products
  • Upload wholesale pricing and work with the analysts to agree on retail price points
  • Optimize, maintain, and format descriptions that come from manufacturers and customize them for PetFlow
  • Regularly audit and update product details such as ingredients, images, and guaranteed analysis
  • Create new landing pages and write new unique page content with an SEO focus.
  • Create and monitor common search redirects to help improve website traffic and conversion rates
  • Perform front facing content updates (images, titles, ingredients) when provided by brands or distributors
  • Work with customer support and warehouse teams to investigate product inquiries or issues

What You’ll Get

  • You’ll be a core member of our merchandising team in our Las Vegas office
  • We insist on really good people - we’re offering competitive pay to build the best team we can.
  • Full time benefits plan, including medical, dental, vision, 401K match & pet insurance
  • Spending time with great people is a value for us, and we think it’s a huge part of having fun at work. We strive to create an environment that thrives on intellect and encourages thought.
  • A new, fun & sunny office in the southwest
    • Ping-pong loving and pet friendly!

PetFlow is a Las Vegas based retailer that sells dog and cat food and has relationships with customers all over the country. PetFlow’s values are simple - we believe in good foods and good deeds. We believe in cultivating a strong sense of compassion and karma by doing good deeds for pets across the country, and by providing pet parents with the best possible choices for their furry family members.

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